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LEGAL

Here you’ll find our legal information, including our Privacy and Cookie policies, Terms and Conditions, Gender Pay Gap reports, and other important documents linked to your care.

Terms and Conditions
Data and Privacy
Policies
Reports

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Terms and Conditions

Pre-consultation terms and conditions

Our pre-consultation terms and conditions apply to all patients booking a consultation with us. These outline how appointments are booked, used, and managed, and remain in effect.

Pre-treatment terms and conditions

Our pre-treatment terms and conditions apply to patients preparing to start treatment with us. These set out key information around next steps, requirements, and timings, and remain in effect.

Previous offers

From time to time, we’ve offered limited-time promotions, such as our Manchester £549 offer, Plymouth and Cardiff £245 Fertility Assessment, and Returning Patient offers. These offers are now closed and are no longer available.

Your data and privacy

Privacy notice

Our privacy policy explains how we collect and look after your data.

Cookies policy

Our Cookies Policy explains how we use cookies to enhance your experience.

Policies

Complaints

We’re here to listen, support, and understand your concerns.

Patient Safety Incident Policy

Download a copy of our patient safety incident report (PSIRF)

Reports

Slavery and anti-trafficking

Care Fertility ensures no slavery or human trafficking occurs in its business or supply chains.

Gender Pay Gap

Explore our Gender Pay Gap Report for insights into our commitment to equality and transparency.

Carbon Reduction Report

Learn how Care Fertility is aiming to reduce its carbon footprint through sustainable actions.

NHS Quality Report 2024-25

Read our full report on how Care Fertility ensures the highest standards of quality in patient care.

You might also find helpful

Your guide to getting started

IVF can feel daunting, but we’re here to support you. This guide helps you prepare and choose the right path for your unique journey.

Pre-treatment tests and what they mean

Wondering what fertility tests check for and what the results mean? We’ll explain every step to help you understand your unique journey.

How much does IVF cost?

IVF costs vary based on your needs and treatment type. At Care Fertility, we make costs clear, helping you feel in control as you plan your journey.