IVF treatment and COVID

All CARE clinics are providing treatment safely and with your needs at the heart of everything we do.

Starting fertility treatment with CARE

You can read below about all the measures we have put in place to ensure we provide you with the best treatment and care in the safest way we can. We hope this information reassures you and gives you confidence to start your fertility journey with CARE.

IVF treatment with CARE

Providing Treatment Safely 

The health and safety of all our patients and staff is our absolute priority. We have made changes to the clinic environment, the way we provide treatment and also how we interact with you and each other to make sure it's as safe as possible for you having your IVF treatment with CARE.

In April 2022, the Government lifted the statutory requirements on the use of face coverings and Care no longer requires you to wear one when attending our clinics. We continue to make face masks available to anyone who prefers to wear one.  

We encourage a culture of tolerance and support for personal choice – staff or patients should never feel foolish or be challenged for choosing to protect themselves.




We are still adapting to living with COVID 19. Symptoms of COVID-19, flu and common respiratory infections include:

  • continuous cough
  • high temperature, fever or chills
  • loss of, or change in, your normal sense of taste or smell
  • shortness of breath
  • unexplained tiredness, lack of energy
  • muscle aches or pains that are not due to exercise
  • not wanting to eat or not feeling hungry
  • headache that is unusual or longer lasting than usual
  • sore throat, stuffy or runny nose
  • diarrhoea, feeling sick or being sick

What to do if you have symptoms

Although COVID-19 tests are no longer free,  you can still obtain free COVID tests if you have symptoms and you are being admitted to Care for a treatment procedure.

If you have symptoms and you have a high temperature, or you do not feel well enough to work or carry out normal activities, we recommend that you obtain a test kit if you are eligible and perform a test as soon as possible. 

A negative result means you are likely not infectious and can attend for treatment if you feel well enough. A positive test result means it's very likely you had COVID-19 when the test was done: you should not attend for treatment but should contact your Care clinic for advice on options. You should try to stay at home and avoid contact with other people for 5 days after the day you took the test.

If you are unable to take a test, then you should contact us for advice before attending Care.

Some of our clinics are within NHS trusts, and may have different test requirements ahead of an admission for a procedure. Please check with your local Care clinic to see if this applies to you. (Chester and Leeds) 


What to do if you are a close contact of someone who has had a positive test result for COVID-19

If you are a contact of someone with COVID-19 but do not live with them or did not stay in their household overnight, you are at lower risk of becoming infected. 

People who live in the same household as someone with COVID-19 are at the highest risk of becoming infected because they are most likely to have prolonged close contact. People who stayed overnight in the household of someone with COVID-19 while they were infectious are also at high risk.

If you are a household or overnight contact of someone who has had a positive COVID-19 test result, it can take up to 10 days for your infection to develop. It is possible to pass on COVID-19 to others, even if you have no symptoms. If you have been a contact Care recommends that for the ten days after your exposure, you

  • wear a surgical face mask when attending Care for treatment (and wherever you need to have close contact with other people)
  • wash your hands frequently with soap and water and/or use hand sanitiser
  • stay vigilant to symptoms and take a test if you feel unwell with symptoms of COVID-19


COVID-19: Questions and Answers

Current evidence from the UK suggests that pregnant women are no more likely to get COVID-19 than other healthy adults, but they are at increased risk of becoming severely unwell if they do catch COVID-19, and are more likely to have pregnancy complications like premature birth or stillbirth.  You can find the answers to frequently asked questions about the risks of COVID in pregnancy on The Royal College of Obstetricians and Gynaecologists (RCOG) website. We recommend that you read the information on the RCOG website before staring treatment so that you can plan for a safe pregnancy.

We hope this reassures you, but we of course realise that you may have your own personal reasons for wanting to delay becoming pregnant. If you are worried, please speak to the team at your CARE clinic, and we will help you explore your options, including the possibility of creating and freezing embryos for when you feel ready for a frozen embryo replacement cycle.

You can find up to date information on vaccination before treatment and in pregnancy on

The Royal College of Obstetricians and Gynaecologists (RCOG) website. The RCOG strongly recommend you have a COVID-19 vaccine if you plan to become pregnant as this will help prevent COVID-19 infection and its serious consequences. You don’t need to avoid pregnancy after vaccination and there is no evidence that COVID-19 vaccines affect fertility.

Patients will not need to have a COVID-19 test before resuming treatment*. We will ask everyone visiting COVID-19 screening questions to minimise any potential risk to our patients. You can access COVID-19 testing through the NHS, or we can offer you a test to check whether you have the COVID-19 infection. It’s up you whether to take this test, but it may help you feel confident in starting treatment, as you can then be sure you won’t be wasting your medications.


* As CARE Fertility Chester is based within an NHS Trust site, all patients attending for a procedure will need to have a negative COVID-19 swap before admission. Please contact the CARE Chester team for more information and advice.


Current evidence from the UK suggests that pregnant women aren't any more likely to catch COVID-19 than other healthy adults.

However, if they have not been vaccinated or only partially vaccinated, they are at increased risk of becoming severely unwell if they catch COVID-19. This can lead to admission to intensive care and premature birth of the baby. 

Current evidence suggests that if you have the virus it is unlikely to cause problems with your baby’s development, and there have been no reports of this so far.

There is also no evidence to suggest that COVID-19 infection in early pregnancy increases the chance of a miscarriage.

However, studies have shown that there is a two- to three-times increased risk of giving birth prematurely for pregnant women who become very unwell with COVID-19. In most cases this was because it was recommended that their babies were born early for the benefit of the women’s health and to enable them to recover.

If you have concerns about COVID-19 and pregnancy, visit the RCOG website for more information.

Our New Patient Enquiry Team

We know that when starting your fertility journey, especially at this time, you’ll have lots of questions.

Our New Patient Team is available to chat with you informally about your individual needs and concerns, and to outline the treatment options available at CARE. If you have any questions about a typical IVF patient journey, costs and how it all works, they will be able to answer your questions. They can also book your initial consultation, if you wish.

0800 564 2270 

Our patient portal

If you decide to have fertility treatment with CARE, you’ll have access to our online Patient Portal, which we’ll use to keep in touch with you at every stage of your journey.

Through this secure channel, we will first ask you to complete a detailed medical questionnaire and upload the results of any previous tests you’ve had. Your fertility specialist will then review all your responses before your first consultation to make sure all your appointment time focuses on next steps and how we can best help you move forward.

Throughout treatment, you will be able to use our Patient Portal to access all your documents and information videos, and to sign consent forms. If you’d like to know more about our Patient Portal or what to expect, call our New Patient Enquiry Team on 0800 564 2270, or Book a Consultation.

Your virtual consultation 

Your initial consultation will last about an hour, during which your consultant will share what they have learned from your medical history and test results if they are available, and talk you through your individualised treatment options. Your consultant will explain which further tests, if any, need to be done, and will also guide you through the steps of your expected treatment pathway.

There will probably be lots of information to take in during this appointment, but you’ll be given the details of who to contact at your clinic if you have any further questions.

Supporting you during COVID-19

We remain absolutely dedicated to making sure all our patients are fully supported, wherever you are in your fertility journey. Our Specialist Fertility Counsellors are offering telephone and Skype appointments.

Finding out more

If you’d like to learn more about fertility treatments, our results, or the team at your local clinic, our website is a good place to start - we have lots of information and resources for you to explore.

How can I improve my fertility at home?

There is lots of evidence that taking control of your diet and lifestyle directly impacts your fertility health and your baby’s development – learn more about the steps you can take to improve your fertility.

How to support your immune system

Zita West, leading fertility and pregnancy expert, gives her recommendations for how to support your immune system with small tweaks to your daily routine that can be done at home.

Our CARE family

All of us at CARE are here to help you at every stage of your fertility journey. We care passionately about you and your future, and your need for family is at the heart of everything we do. We are here to support you and help you through this.

With love from CARE x