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Alison Hawley

Patient Services Manager
Alison Hawley is the Patient Services Manager at Care Fertility Sheffield. Alison currently manages the Patient Services Team and offers exceptional care and support to our patients and her team.


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When starting as a Receptionist 13 years ago, I was overwhelmed with the number of people requiring assisted conception support. This helped to drive my passion to learn more about infertility. Providing exceptional patient care is my ethos, I believe if there is anything we can do to make this journey a little easier, then my team will. Having this commitment to our patients is what has led me to become the manager of the Patient Services Team, in which they all follow the same ethos. I am proud of what we have achieved as a team at Care Sheffield
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Alison Hawley

Career

Alison has 13 years experience working at Care Fertility Sheffield, she joined Care as a Receptionist and expanded her knowledge by working with the administration team, Alison supported the Patient Liaison Team and offered one to one appointments for prospective patients wanting to know more about what services we offer. Alison has a wealth of knowledge in all aspects of fertility treatments and has always delivered exceptional patient care. In 2022, Alison was promoted as the Patient Services Manager and continues to support patients throughout their journey, whilst managing her exceptional team.

Specialties & Credentials

Alison is currently enrolled on Level 3 Leadership and Management Apprenticeship. In addition, Alison is also IOSH trained and a certified DSE assessor.